Flexible and Affordable
High value and cost-effective services are available to ensure a successful deployment for both users and IT staff:
- Consulting services in the form of pre-installation assessment , assuring high user satisfaction
- Getting Started services, specifically initial set-up, configuration and knowledge transfer, removing implementation risk
- Training classes for users and administrators, promoting productivity across your organization
- Customization services for forms and reports, allowing a quick start for investigators, epidemiologists and informaticists
- IT services, including remote administration and Software-as-a-Service, removing the burden of application management from the IT staff
- Language translation for global customers needing something other than American English and American Spanish
- Enterprise Support, included in Enterprise Edition and as an option for Community Edition, is a must for those who want protection for the application investment