Experts on call 24/7
Enterprise Support, included in Enterprise Edition and as an option for Community Edition, is available 24 hours a day, 7 days a week, from the the most experienced, knowledgeable and passionate TriSano developers. Committed to respond quickly to issues and sustain, maintain and enhance the product, the team professionally supports TriSano across the globe.
Enterprise Support includes the following:
- Access to Knowledge Base, where you can find answers to some of the most common questions
- Professional documentation
- Installation, migration, tuning advice
- Guaranteed service level agreements
- Bug fixing and tracking
- Service packs between releases
- Support for globalization